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DStv and GOtv COVID-19 Update
DStv and GOtv COVID-19 Update
Published: 21.03.2020
21 March 2020
Dear DStv and GOtv Customer
With everything that is changing around us in these challenging times, you can rely on us to put your needs at the heart of everything we do. As circumstances require you and your loved ones to spend more time at home, we remain committed to supporting you with the best available programming, to keep you and your family entertained and informed. As we all adjust to new ways of living, you can trust us to be your constant companion wherever you are.
In light of the disruptions to the school year in some markets, we are working to give you access to the best available educational content, to help keep young minds stimulated and engaged.
We will provide you with broad access to credible information at this time, by making news channels more widely available across the continent. We have been in constant communication with health authorities such as the World Health Organisation, and we will be rolling out an Africa-wide public service announcement on Covid-19. It is important that all of us take heed of the announcements and advice from trusted experts so that we can look after our own health and that of our loved ones.
From today:
Customer care
We care for our staff and during this time we have encouraged those that are able to work from home to do so. This means that you may experience a delay in our ability to service you. However, we have a number of self-service and online platforms available, and we will do our best to sort out any issues you may have, timeously.
How to set up for the next few weeks?
Schedule changes
These unusual circumstances have impacted a number of sports, film and production crews globally, as they are not able to continue working. We will keep you updated in the coming days and weeks as to programme schedules and changes on https://www.dstvafrica.com/en-na/home and https://eazy.gotvafrica.com/en/na/
Thank you for your continued and valued support over this time.
Stay safe
Roger Gertze
Managing Director
Dear DStv and GOtv Customer
With everything that is changing around us in these challenging times, you can rely on us to put your needs at the heart of everything we do. As circumstances require you and your loved ones to spend more time at home, we remain committed to supporting you with the best available programming, to keep you and your family entertained and informed. As we all adjust to new ways of living, you can trust us to be your constant companion wherever you are.
In light of the disruptions to the school year in some markets, we are working to give you access to the best available educational content, to help keep young minds stimulated and engaged.
We will provide you with broad access to credible information at this time, by making news channels more widely available across the continent. We have been in constant communication with health authorities such as the World Health Organisation, and we will be rolling out an Africa-wide public service announcement on Covid-19. It is important that all of us take heed of the announcements and advice from trusted experts so that we can look after our own health and that of our loved ones.
From today:
- Stay in the Know
- For the Kids
- ReLive Sports
Customer care
We care for our staff and during this time we have encouraged those that are able to work from home to do so. This means that you may experience a delay in our ability to service you. However, we have a number of self-service and online platforms available, and we will do our best to sort out any issues you may have, timeously.
How to set up for the next few weeks?
- Get up and running on self-service – https://eazy.dstv.com/en/na/payment-methods and https://eazy.gotvafrica.com/en/na/payment-methods
- Pay here without leaving the couch! - https://eazy.dstv.com/en/na/payment-methods and https://eazy.gotvafrica.com/en/na/payment-methods
- Get DStv Now for all your family members - https://now.dstv.com/
Schedule changes
These unusual circumstances have impacted a number of sports, film and production crews globally, as they are not able to continue working. We will keep you updated in the coming days and weeks as to programme schedules and changes on https://www.dstvafrica.com/en-na/home and https://eazy.gotvafrica.com/en/na/
Thank you for your continued and valued support over this time.
Stay safe
Roger Gertze
Managing Director